Frequently Asked Questions
Everything you need to know about shopping with FaithGateway Store
How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Standard shipping within the United States usually takes 3-7 business days, while international shipping can take 10-21 business days depending on the destination.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn and unwashed clothing items with original tags attached. Please note that customers are responsible for return shipping costs unless the item arrived damaged.
How do I determine my correct size?
Each product page includes a detailed size chart with measurements in inches and centimeters. We recommend measuring a similar garment you own to compare fit before making a purchase.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping rates and delivery times vary by location and will be calculated automatically at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How should I care for my FaithGateway garments?
To preserve the quality of the prints and fabrics, we recommend machine washing your items inside out in cold water and tumble drying on low heat or hang drying.